The Smart Employee
Your customer doesn't wait for business hours to ask.
Your Smart Employee replies to your customers 24/7, in Arabic, on your connected channels — and hands the conversation to your team when a person is needed.
What the Smart Employee does
Replies 24/7
Replies to your customers' messages around the clock, in Arabic.
Answers questions
Answers questions about your business and its services, from your business information.
Collects details
Asks a potential customer questions and records their details in the system.
Books appointments
Books appointments straight into your calendar.
Hands to your team
Hands the conversation to a team member when a person is needed.
How a conversation flows
- 1
A customer sends a message.
- 2
The Smart Employee answers from your business information.
- 3
It asks a few questions and records the details.
- 4
It books the appointment.
- 5
It hands the conversation to your team when needed.
It helps your team. It doesn't replace it.
Let the Smart Employee handle the repeat questions, and give your team time for what needs a real person.